Questions, answered.
Still unsure? Call +1 (888) 381-9518.
How does the 14-day free trial work?
After a call with our sales team, we spend about a week learning your city, the surrounding area and your company procedures. A dispatch manager then trains the staff who will handle your account, and once you approve, live calls are transferred. The trial runs for 14 days.
Is the free trial really free?
Yes. You do not need a credit card or any other payment details to start.
Can I talk to someone before I sign up?
Yes. Call our sales team on +1 (888) 381-9518. We are available around the clock.
Can I get a demo of the call answering service first?
Yes. Our sales team will walk you through a demo. We do need to train on your company procedures before the free trial starts.
How does billing work?
There are two options: an hourly rate or a fixed monthly rate.
How can I pay?
You can pay by check, wire transfer or credit card after you receive an invoice.
Do I need a credit card to sign up?
Not for the trial. If you continue afterwards, you can choose a payment method then.
Are you available 24 hours a day, or only in business hours?
We run 24 hours a day, 7 days a week, 365 days a year. You decide when calls are forwarded to us, so you can use us all the time or only at certain times.
Is there an extra fee for holidays, weekends or after hours?
No. Your rate stays the same at all times, with no extra or hidden charges.
Can you provide a toll-free number during the trial?
Yes. You can have a toll-free number, subject to availability, or a local number by area code.
Can I advertise the number you provide?
We do not recommend it. Keep advertising your own number and forward calls to us.
Tell us how many calls you need covered.
Send us your hours, fleet size or call volume and we will come back with a quote.