We keep your phones answered so you can run the business.
Our story
Dispatch Hub BPO is an outsourcing company based in Cambridge, Ontario. We provide customer service, inbound and outbound call center work, and dispatch for transportation businesses.
We work with taxi, limo and non-emergency medical transport companies, with call takers and dispatchers on shift around the clock.
Our approach is simple. We help you grow by winning new customers, keeping the ones you have, and improving the service they receive. Beyond the phones, we also take on back office work such as data entry, bookkeeping and virtual assistance.
Why companies work with us
Outsourcing call answering, dispatch and routine back office work saves time, staff and money, which leaves you more room to focus on growth.
We aim to be a dependable, trustworthy part of your operation. Clients come first.
What you get from us
A cost-effective team
Outsourced dispatch and call answering, without the expense of building it in-house.
No repeat hiring
You no longer need to keep recruiting and training dispatchers.
Less day-to-day stress
Calls, complaints and late-night bookings are handled, so you are not on call.
Better customer feedback
Consistent, polite service gives customers a better experience of your brand.
Tell us how many calls you need covered.
Send us your hours, fleet size or call volume and we will come back with a quote.